CCU3 and HmIP-eTRV-B communication disturbed

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grhosso
Beiträge: 14
Registriert: 21.02.2020, 08:41
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CCU3 and HmIP-eTRV-B communication disturbed

Beitrag von grhosso » 19.11.2020, 11:02

Good morning all,

I hope you all are fine.

I ould like to "disturb" you a little bit, because I am block. I bought in February 7 devices + CCU3 for my heating system. Everything worked like a charm since then until yesterday.

- 5 devices x https://www.amazon.de/dp/B00ZQG6OTO/ref=sr_1_2_sspa
- 2 devices x https://www.amazon.de/dp/B07FMB1GWD/ref=sr_1_6
- 1 CCU3

I changed my Internet Provider to Vodafone and they provided me a new router, I also updated the firmware of the CCU3 to the last version. I resetup everything but the devices started not to work properly so I decided to start from the scratch and pair all devices one by one again (with full reset of each device). I started with 2 of them (the 2 device with 4 buttons ), and the pairing teach in mode worked perfect, but 1 second later I get the Service Message "communication disturbed"... so that I cannot setup the devices within the GUI in the CCU3 once it is linked.

If I change the Temperature in the CCU3 GUI, that works, but if I want to change some setup, it does not. It is always displayed these Service Messages in yellow in the corner, and I cannot even confirm the messages, I cannot click on the buttons. So, I am blocked.

I have paired 3 times, with same results. There is something I missed maybe?

Could you please, help me out?
Many thanks!

I send you some screenshots:
Screen Shot 2020-11-19 at 10.45.08.png
Screen Shot 2020-11-19 at 10.20.13.png


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