door lock - how easy to use a physical key

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vld12345
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door lock - how easy to use a physical key

Beitrag von vld12345 » 02.08.2023, 17:04

Hi all,

I am thinking to buy a door lock drive: https://homematic-ip.com/en/product/lock for a house.
Some of the house members will continue to use a physical key. Are they going to feel any resistance when opening the door from outside with a key? I am thinking that the lock drive have some mechanism with wheels inside and they need to apply more force to rotate the key.

Thank you.

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shartelt
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Re: door lock - how easy to use a physical key

Beitrag von shartelt » 02.08.2023, 17:48

nope, it's not noticable.

Just hand them some remotes instead of keys ;)

vld12345
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Re: door lock - how easy to use a physical key

Beitrag von vld12345 » 08.09.2023, 15:25

Hi, I will not open another thread.
I bought a warehouse (nearly new) door lock but is doe not seem to be working. Open and close buttons are opening and closing the door. Unfortunately I can not pair the device. Add device from my phone app does not show anything. I removed the batteries, pressed pairing button, nothing happens.
Is it a defect? Is something else I can do? Thanks.

Gerti
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Re: door lock - how easy to use a physical key

Beitrag von Gerti » 09.09.2023, 08:29

Hi,

perform a full factory reset of the doorlock (see manual).

Gerti

vld12345
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Re: door lock - how easy to use a physical key

Beitrag von vld12345 » 16.12.2023, 22:42

It worked after doing a factory reset but now I have another issue.

I have changed the door cylinder and not it gives me an error, I have the same error when it is mounted or not mounted on the door. Reading the manual I think it is this one:
1x long red lighting + long signal sound
Operation failed (for example,blocking)
Try again and check for correct mounting of the device


When I lock and unlock with the device not mounted, I can hear the motor inside but the black part inside(the one holding the key) does not move. Is this normal? Thanks.

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